Let's Talk Logistics with Tim Higham

Tim Higham, founder of Ascend TMS, shares his journey from bootstrapping a brokerage to building a game-changing TMS platform. Hear how he disrupted the freight tech space with a no-nonsense approach to profitability, employee retention, and AI-driven innovation. Discover what’s driving real change in freight technology.

Key Chapters:

(0:00) Intro to the Ep

(0:56) The Birth of Ascend TMS

(1:45) Challenges and Successes in Building a TMS

(3:49) Profitability and Business Philosophy

(4:25) Tim's Story and Industry Insights

(5:25) Competing Against VC-Backed Competitors

(5:39) The Evolution of Technology in Logistics

(14:20) Shipper CRM: A Game-Changer

(30:15) Employee Retention and Company Culture

(36:50) Investing in the Right People

(38:50) The Role of Referrals in Hiring

(39:49) Golden Handcuffs: Myth or Reality?

(41:42) Company Hierarchy and Roles

(44:08) Choosing the Right Tech Stack

(51:37) The Pitfalls of VC Funding

(1:01:30) Advice for Founders: Avoiding Common Mistakes

 

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